The problem we are trying to fix
Home inspection in Ontario is an unlicensed trade. The province passed the Home Inspection Act in 2017 and never proclaimed it into force, which means anyone in Ottawa can buy a flashlight, print a business card and inspect your house tomorrow. Some of the people doing that are excellent. Some are not, and there is no register that tells you which is which.
The economics push in the wrong direction too. Inspectors compete on price, price competition compresses time on site, and time on site is the entire product. A ninety-minute inspection generates a report that looks a lot like a four-hour inspection until the thing it missed shows up in your basement.
So we built the company around the three things that actually get cut: time, tools, and availability afterwards.
How we work differently
Thermal imaging on every inspection, not as an upgrade
Most Ottawa inspectors sell infrared as a $150 to $250 add-on. That pricing means most clients decline it, and the missing insulation, air leakage and hidden moisture it would have found go unfound. In a city with thirty degrees of temperature difference across the building envelope for five months of the year, that is the single most useful instrument in the case. It is included, always.
Fewer inspections per day
We book two, not four. That is why an inspection takes three to four hours instead of ninety minutes, and why we are not watching the clock while you ask questions.
The phone stays on
Call us during your negotiation. Call us the week you move in. Call us in three years when the furnace makes a noise you do not recognise. No charge, no time limit. It costs us very little and it is the reason most of our work will eventually come by referral rather than by advertising.
We do not sell the repairs
We do not do remediation, waterproofing, radon mitigation or any of the work we might recommend, and we do not take referral fees from companies that do. An inspector who profits from finding problems has an incentive that is not aligned with yours.
A real photograph of the inspector goes here.
Save it as public/assets/inspector.jpg and this section fills itself in. It is deliberately empty rather than filled with a stock portrait — buyers are deciding whether to trust one person with the biggest purchase of their life, and a face that turns out to belong to nobody is worse than no face at all.
Credentials and insurance
Because Ontario does not license home inspectors, verification is on you — for us and for anyone else you consider. Here is what to check, and please do check it:
- InterNACHI — Certified Professional Inspector® (CPI). International Association of Certified Home Inspectors.
- C-NRPP — Certified Radon Measurement Professional. Canadian National Radon Proficiency Program.
- WETT — WETT Certified — Site Basic Inspector. Wood Energy Technology Transfer Inc..
- RPAS — Transport Canada RPAS Pilot Certificate. Required for the drone roof scan.
- Insurance — $2,000,000 general liability and $1,000,000 errors & omissions. Certificates available on request.
2. Do you carry errors and omissions insurance, and will you send me the certificate?
3. How long will you be on site, and how many inspections are you doing that day?
4. Is thermal imaging included, and will you take my call in a year?
Any inspector worth hiring answers all four without hesitating.
The standard we inspect to
Every inspection follows a published standard of practice defining what is inspected, what is excluded, and how findings are reported. That standard is what makes an inspection a professional service rather than an opinion. We publish ours in full — read the standards of practice and our scope limitations — because the exclusions matter as much as the inclusions and you deserve to know them before you book, not afterwards in a disclaimer.
On reviews
You will notice this site has no testimonial carousel. That is deliberate. Fabricated reviews are a false representation under Ontario's Consumer Protection Act, they earn Google manual actions, and they are the single most common dishonest thing on home service websites. Every review that eventually appears here will be a real client, published with permission, linked to the platform it came from.
In the meantime, judge us on what is verifiable: the credentials above, the insurance, the published standards, and a full sample report showing exactly what you would receive.
One more thing you can verify: we wrote the software we inspect with. When nothing on the market did what we wanted — work with no signal in a crawlspace, flag the conditions that get insurance refused, and produce a report the client owns outright — we built it, and now other inspectors buy it. It is called Plumbline, and every defect in it is there because it turned up on a real inspection.